Gemma plays the loveable but ditzy blonde Carmel, one of the many McQueen sisters. played by Gemma Merna

Kind-hearted Carmel was devastated by Niall's attack on her family and the subsequent death of younger sister Tina in the explosion that he engineered. The pressure of finding out about Niall's abandonment and of Myra not choosing her to survive has caused tension between Carmel and her mother ever since. Carmel's marriage has also been through a rough period after her husband Calvin mistakenly accused her of cheating.

Carmel is Gemma's first major TV role, joining the cast in 2006.